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Agent

One agent. Every customer moment.

The customer-facing side of Unless — one AI Customer Agent across acquisition, retention, expansion, and support, with the Help Center it auto-generates as its public face. Browse a moment, or see the full overview.

Acquisition

Qualify, convert, educate. 24/7 on your marketing site.

Retention

See churn coming. Act before it does, inside the customer's product.

Expansion

Catch upsell signals early. Route them to the right owner.

Support

Resolve, co-pilot, learn — across every helpdesk and channel.

Engine

The platform underneath.

The back-of-house side of Unless — a Living Knowledge library that maintains itself, plus the Train → Test → Deploy → Analyze loop that keeps every Customer Agent sharper after every conversation. See how the engine compounds.

Train

Always current. Always ready. Living Knowledge + Living Context.

Test

Before a customer sees it. Preview, simulate, audit.

Deploy

One agent. The whole journey. Memory across all of it.

Analyze

Performance, value, AI maturity. All visible. All live.

Trust

Built for the EU from day one

The architecture that lets your DPO, security, and procurement teams sign off without slowing your team down. Browse the page, or jump straight to a section.

Privacy Vault

Twelve numbered measures keep sensitive identifiers home.

Compliance posture

Three pillars — sovereignty, AI Act readiness, sector readiness.

Architecture

Five EU-resident layers — touchpoints to LLM constellation.

Frameworks

EU AI Act, GDPR, DORA, OWASP — built into the platform, not bolted on.

Customers

Trusted by leaders

How regulated-Europe brands — from Visma to Onguard — turned customer success into a revenue engine with Unless.

Visma Enterprise AS

Norway's leading ERP — modernized self-service with Unless.

Helping patients

Patient self-service surged within weeks of deploying Unless.

Enhancing credit software

Financial service Onguard powers their support operations with Unless.

Ticket deflection at scale

Meet Sally, Kontek’s AI support colleague in regulated finance.

Resources

Search resources and support articles

Documentation, articles, and recipes for getting the most out of your Unless deployment — plus a help desk when you need a human.

Help center

Get-started guides and advanced playbooks for the platform.

Security and compliance

Privacy measures, security by design, and compliance guidelines.

Developer documentation

Find reference documentation for the javascript API.

The Unless cookbook

Bite-sized examples for every stage of the customer lifecycle.

Pricing

Pay per outcome. You choose.

Two equal-weight plans, both built around outcomes. Browse the page, or jump straight to a section.

The two plans

Flex (€0.99 per outcome) or Fixed (€1,999/month). Equal weight.

What's included

Full platform on both — Living Knowledge, Memory, Context.

Flex modules

Productized add-ons. À la carte on Flex, bundled into Fixed.

Frequently asked

What counts as an outcome, fair use, and switching mid-year.

Identity

Favicon & app icons

One mark, every browser surface

The browser tab favicon, the iOS home-screen icon, and the Android PWA icons all ship as static files at the site root. Today's SVG favicon uses the brand-blue (icon "dark") palette so it reads on light browser chrome. PNG fallbacks cover legacy browsers + the platforms that need raster icons.

Files shipped today

  • favicon.svg

    favicon.svg · vector

    Modern browsers prefer the SVG. Currently the historical brand-blue mark - a future migration could emit this from UnlessIcon.

  • favicon-32x32

    favicon-32x32.png

    Classic tab favicon for browsers that don't resolve the SVG.

  • favicon-96x96

    favicon-96x96.png

    Bookmark / shortcut size - desktop browsers, Chrome new-tab tiles.

  • apple-touch-icon

    apple-touch-icon.png · 180 × 180

    iOS home-screen "Add to Home" icon. Apple no longer adds the gloss / rounded corners - ship a plain square.

  • manifest 192

    web-app-manifest-192x192.png

    Android home-screen icon (maskable). Referenced by site.webmanifest.

  • manifest 512

    web-app-manifest-512x512.png

    Android splash + PWA "install" icon (maskable). Higher-resolution mate of the 192 above.

  • favicon.ico

    favicon.ico · multi-resolution

    Legacy fallback. Carries 16 / 32 / 48 px inside a single .ico container.

site.webmanifest

Declares the PWA installable surface - name, theme, maskable icons.

{
  "name": "Unless",
  "short_name": "Unless",
  "icons": [
    {
      "src": "/web-app-manifest-192x192.png",
      "sizes": "192x192",
      "type": "image/png",
      "purpose": "maskable"
    },
    {
      "src": "/web-app-manifest-512x512.png",
      "sizes": "512x512",
      "type": "image/png",
      "purpose": "maskable"
    }
  ],
  "theme_color": "#ffffff",
  "background_color": "#ffffff",
  "display": "standalone"
}

HTML references

<link rel="icon" type="image/png" href="/favicon-96x96.png" sizes="96x96" />
<link rel="icon" type="image/svg+xml" href="/favicon.svg" />
<link rel="shortcut icon" href="/favicon.ico" />
<link rel="apple-touch-icon" sizes="180x180" href="/apple-touch-icon.png" />
<link rel="manifest" href="/site.webmanifest" />

Always the latest

Every file above is emitted from the same central recipe that drives the live Unless mark across the site - same geometry constants, same palette, same safe-zone padding for the maskable Android icons. Bumping a colour or a curve in that recipe regenerates every favicon, app icon, lockup, and consumer-facing logo in lockstep, so the family never drifts apart.

Lockups